We hold to seven core values to guide us in carrying out
our mission:

Servanthood - Being a servant is the only way we can accomplish our mission.There is great joy in serving others, and we want to share that joy with our employees by teaching them how to serve our clients through their attitudes and actions. We always ask ourselves, “How can we best meet the needs of our clients and employees within the framework of the company?”

It’s not about us it’s about you, the client.

Teaching - We will always teach; teach our new employees how to become servants and our existing employees how to improve their service. Likewise, our employees should teach one another in ways that improve our service. Teaching requires standards, and we insist on having absolutes that contribute to the betterment of the whole company.

Communication - Communication prevents misunderstanding and mistrust. We are always open to discussing problems or suggestions with our clients and employees. Our employees are encouraged to communicate with one another in order to be more efficient and to facilitate a pleasant working environment.

Responsiveness - When a need or problem is identified, we will make every effort to meet it with an appropriate response. Our employees are trained and encouraged to resolve issues as quickly as possible.

Wisdom - We apply previous experience to current situations in order to make wise decisions regarding our practices, employees, and clients. We encourage our employees to take these things into consideration when making decisions.

Priorities - Our priorities are based on the needs of our clients and employees as set forth in the mission statement. We evaluate our practices regularly to make sure they are facilitating our goal of training and equipping our employees to serve our clients. Anything that does not help us do that will be eliminated.

Preparation- We don’t want to get caught by surprise; we want to be ready for any circumstance that comes our way. We are prepared to ensure growth for the company, face any obstacle, and resolve any conflict. Our employees are encouraged to help prepare their successors through mentoring.